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The
Debt Hotline.comPrivacy Policy
May 21st, 2007
At The Debt Hotline.com we recognize that privacy
is important. This document outlines the types
of personal information we receive and collect
when you use The Debt Hotline.com's services,
as well as some of the steps we take to safeguard
information. We hope this will help you make an
informed decision about sharing personal information
with us.
Scope
This notice offers highlights of the full The
Debt Hotline.com Privacy Policy, which describes
in detail the privacy practices that apply to
The Debt Hotline.com's products, services and
websites worldwide (collectively, The Debt Hotline.com's"services").
You can also get more information about the privacy
practices for specific The Debt Hotline.com services
in the navigation bar to the left of this notice.
Personal information and other data we collect
" The Debt Hotline.com collects personal
information when you register for a The Debt Hotline.com
service or otherwise voluntarily provide such
information. We may combine personal information
collected from you with information from other
The Debt Hotline.com services or third parties
to provide a better user experience, including
customizing content for you.
" The Debt Hotline.com uses cookies (A message
given to a Web browser by a Web server. The browser
stores the message in a text file. The message
is then sent back to the server each time the
browser requests a page from the server.) and
other technologies to enhance your online experience
and to learn about how you use The Debt Hotline.com
services in order to improve the quality of our
services.
" The Debt Hotline.com's servers automatically
record information when you visit our website
or use some of our products, including the URL,
IP address, browser type and language, and the
date and time of your request.
Uses
" We may use personal information to provide
the services you've requested, including services
that display customized content and advertising.
" We may also use personal information for
auditing, research and analysis to operate and
improve The Debt Hotline.com technologies and
services.
" We may share aggregated non-personal information
with third parties outside of Equilink.com.
When we use third parties to assist us in processing
your personal information, we require that they
comply.
" With our Privacy Policy and any other appropriate
confidentiality and security measures.
" We may also share information with third
parties in limited circumstances, including when
complying with legal process, preventing fraud
or imminent harm, and ensuring the security of
our network and services.
" The Debt Hotline.com processes personal
information on our servers in the United States
of America and in other countries. In some cases,
we process personal information on a server outside
your own country.
Your choices
" We offer you choices when we ask for personal
information, whenever reasonably possible. You
can find more information about your choices in
the privacy notices or FAQs for specific services.
" You may decline to provide personal information
to us and/or refuse cookies in your browser, although
some of our features or services may not function
properly as a result.
" We make good faith efforts to provide you
access to your personal information upon request
and to let you correct such data if it is inaccurate
and delete it, when reasonably possible.
More information
If you have additional questions, please contact
us at: help@thedebthotline.com at any time. Or
write to us at:
Privacy Matters
c/o The Debt Hotline.com Inc.
51720 Hacienda Road #35, Johnson Valley, CA 92285
Pasadena, CA 91801
The Debt Hotline.com Privacy Policy
May 21st, 2007
At The Debt Hotline.com we recognize that privacy
is important. This Policy applies to all of the
products, services and websites offered by The
Debt Hotline.com Inc. or its subsidiaries or affiliated
companies.
If you have any questions about this Policy, please
contact us at: help@thedebthotline.com or write
to us at Privacy Matters, c/o The Debt Hotline.com
Inc., 51720 Hacienda Road #35, Johnson Valley,
CA 92285.
Information we collect and how we use it:
We offer a number of services that do not require
you to register for an account or provide any
personal information to us, such as The Debt Hotline.com
Search. In order to provide our full range of
services, we may collect the following types of
information:
" Information you provide - When you sign
up for an The Debt Hotline.com account or other
The Debt Hotline.comservice or promotion that
requires registration, we ask you for personal
information (such as your name, email address
and an account password). For certain services,
such as our advertising programs, we also request
credit card or other payment account information
which we maintain in encrypted form on secure
servers. We may combine the information you submit
under your account with information from other
The Debt Hotline.com services or third parties
in order to provide you with a better experience
and to improve the quality of our services. For
certain services, we may give you the opportunity
to opt out of combining such information.
" The Debt Hotline.com cookies - When you
visit The Debt Hotline.com, we send one or more
cookies - a small file containing a string of
characters - to your computer that uniquely identifies
your browser. We use cookies to improve the quality
of our service by storing user preferences and
tracking user trends, such as how people search.
Most browsers are initially set up to accept cookies,
but you can reset your browser to refuse all cookies
or to indicate when a cookie is being sent. However,
some The Debt Hotline.com features and services
may not function properly if your cookies are
disabled.
" Log information - When you use The Debt
Hotline.com services, our servers automatically
record information that your browser sends whenever
you visit a website. These server may include
information such as your web request, Internet
Protocol address, browser type, browser language,
the date and time of your request and one or more
cookies that may uniquely identify your browser.
" User communications - When you send email
or other communication to Equilink.com, we may
retain those communications in order to process
your inquiries, respond to your requests and improve
our services.
" Affiliated sites - We offer some of our
services in connection with other web sites. Personal
information that you provide to those sites may
be sent to The Debt Hotline.com in order to deliver
the service. We process such information in accordance
with this Policy. The affiliated sites may have
different privacy practices and we encourage you
to read their privacy policies.
" Links - The Debt Hotline.com may present
links in a format that enables us to keep track
of whether these links have been followed. We
use this information to improve the quality of
our search technology, customized content and
advertising.
" Other sites - This Privacy Policy applies
to web sites and services that are owned and operated
by Equilink.com. We do not exercise control over
the sites displayed as search results or links
from within our various services. These other
sites may place their own cookies or other files
on your computer, collect data or solicit personal
information from you.
The Debt Hotline.com only processes personal information
for the purposes described in the applicable Privacy
Policy and/or privacy notice for specific services.
In addition to the above, such purposes include:
" Providing our products and services to
users, including the display of customized content
and advertising;
" Auditing, research and analysis in order
to maintain, protect and improve our services;
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"
Ensuring the technical functioning of our
network; and
" Developing new services.
You can find more information about how
we process personal information by referring
to the privacy notices for particular services.
The Debt Hotline.com processes personal
information on our servers in the United
States of America and in other countries.
In some cases, we process personal information
on a server outside your own country. We
may process personal information to provide
our own services. In some cases, we may
process personal information on behalf of
and according to the instructions of a third
party, such as our advertising partners.
Choices for personal information
When you sign up for a particular service
that requires registration, we ask you to
provide personal information. If we use
this information in a manner different than
the purpose for which it was collected,
then we will ask for your consent prior
to such use.
If we propose to use personal information
for any purposes other than those described
in this Policy and/or in the specific service
notices, we will offer you an effective
way to opt out of the use of personal
information for those other purposes. We
will not collect or use sensitive information
for purposes other than those described
in this Policy and/or in the specific service
notices, unless we have obtained your prior
consent.
You can decline to submit personal information
to any of our services, in which case The
Debt Hotline.com may not be able to provide
those services to you.
Information sharing
The Debt Hotline.com only shares personal
information with other companies or individuals
outside of The Debt Hotline.com in the following
limited circumstances:
" We have your consent. We require
opt-in consent for the sharing of any sensitive
personal information.
" We provide such information to our
subsidiaries, affiliated companies or other
trusted businesses or persons for the purpose
of processing personal information on our
behalf. We require that these parties agree
to process such information based on our
instructions and in compliance with this
Policy and any other appropriate confidentiality
and security measures.
" We have a good faith belief that
access, use, preservation or disclosure
of such information is reasonably necessary
to (a) satisfy any applicable law, regulation,
legal process or enforceable governmental
request, (b) enforce applicable Terms of
Service, including investigation of potential
violations thereof, (c) detect, prevent,
or otherwise address fraud, security or
technical issues, or (d) protect against
imminent harm to the rights, property or
safety of Equilink.com, its users or the
public as required or permitted by law.
If The Debt Hotline.com becomes involved
in a merger, acquisition, or any form of
sale of some or all of its assets, we will
provide notice before personal information
is transferred and becomes subject to a
different privacy policy.
We may share with third parties certain
pieces of aggregated, non-personal information,
such as the number of users who searched
for a particular term, for example, or how
many users clicked on a particular advertisement.
Such information does not identify you individually.
Please contact us at the address below for
any additional questions about the management
or use of personal data.
Information security
We take appropriate security measures to
protect against unauthorized access to or
unauthorized alteration, disclosure or destruction
of data. These include internal reviews
of our data collection, storage and processing
practices and security measures, as well
as physical security measures to guard against
unauthorized access to systems where we
store personal data.
We restrict access to personal information
to The Debt Hotline.com employees, contractors
and agents who need to know that information
in order to operate, develop or improve
our services. These individuals are bound
by confidentiality obligations and may be
subject to discipline, including termination
and criminal prosecution, if they fail to
meet these obligations.
Data integrity
The Debt Hotline.com processes personal
information only for the purposes for which
it was collected and in accordance with
this Policy or any applicable service-specific
privacy notice. We review our data collection,
storage and processing practices to ensure
that we only collect, store and process
the personal information needed to provide
or improve our services. We take reasonable
steps to ensure that the personal information
we process is accurate, complete, and current,
but we depend on our users to update or
correct their personal information whenever
necessary.
Accessing and updating personal information
When you use The Debt Hotline.com services,
we make good faith efforts to provide you
with access to your personal information
and either to correct this data if it is
inaccurate or to delete such data at your
request if it is not otherwise required
to be retained by law or for legitimate
business purposes. We ask individual users
to identify themselves and the information
requested to be accessed, corrected or removed
before processing such requests, and we
may decline to process requests that are
unreasonably repetitive or systematic, require
disproportionate technical effort, jeopardize
the privacy of others, or would be extremely
impractical (for instance, requests concerning
information residing on backup tapes), or
for which access is not otherwise required.
In any case where we provide information
access and correction, we perform this service
free of charge, except if doing so would
require a disproportionate effort. Some
of our services have different procedures
to access, correct or delete users' personal
information
Enforcement
The Debt Hotline.com regularly reviews its
compliance with this Policy. Please feel
free to direct any questions or concerns
regarding this Policy or The Debt Hotline.com's
treatment of personal information by contacting
us at: help@TheDebtHotline.com or by writing
to us at Privacy Matters, c/o The Debt Hotline.com
Inc., 51720 Hacienda Road #35, Johnson Valley,
CA 92285, USA. When we receive formal written
complaints at this address, it is The Debt
Hotline.com's policy to contact the complaining
user regarding his or her concerns. We will
cooperate with the appropriate regulatory
authorities, including local data protection
authorities, to resolve any complaints regarding
the transfer of personal data that cannot
be resolved between The Debt Hotline.com
and an individual.
Changes to this policy
Please note that this Privacy Policy may
change from time to time. We will not reduce
your rights under this Policy without your
explicit consent, and we expect most such
changes will be minor. Regardless, we will
post any Policy changes on this page and,
if the changes are significant, we will
provide a more prominent notice (including,
for certain services, email notification
of Policy changes).
If you have any additional questions or
concerns about this Policy, please feel
free to contact us any time through this
web site or at Privacy Matters, c/o The
Debt Hotline.com Inc., 51720 Hacienda Road
#35, Johnson Valley, CA 92285.
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